At DM Stash, we strive to ensure our customers are fully satisfied with their purchases. If you’re not satisfied with your order, we’re here to help! Please review our return policy below. 1. Return Timeframe You may request a return within 14 days of receiving your purchase. After 14 days, we are unable to accept returns. 2. Eligibility for Returns To be eligible for a return, the following conditions must be met: The product must be unused and in its original condition. If you have downloaded any files, you are no longer eligible for a return, as the download of digital goods constitutes acceptance of the purchase. Physical products with a digital component can be returned, but the downloaded digital files are non-refundable. Refunds will only cover the physical portion of the purchase. 3. Return Process To initiate a return, please contact our customer support team at [email protected] with the following information: Your order number A brief explanation of the reason for return Our team will assist you with the next steps. 4. Exchange Policy We do not offer exchanges except in extreme cases, which will be assessed on a case-by-case basis. If your return is approved, a coupon will be issued to the order amount. 5. Return Shipping In cases where a physical product is eligible for return, you will be responsible for the return shipping costs. In the case of digital goods, no costs are associated. 6. Damaged Items If you receive an item that is damaged upon arrival, please reach out to us immediately. We will arrange for a replacement at no additional cost to you. 7. International Returns Our return policy applies equally to both domestic and international orders. 8. Restocking Fee There are no restocking fees for returns. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected].

Who we are Our website address is: https://www.dmstash.com. Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Cookies We use various cookies to support a range of website functionality. For example, but not limited to, we use cookies to: remember your selected store currency, keep track of your session and your cart, record various local preferences such as screen layouts, ordering and filters, as well as track order attribution from our promotions and campaigns. Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information. What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where we send your data Visitor comments and checkout orders may be checked through an automated spam detection service which includes your e-mail address and IP address. What we collect and store While you visit our site, we’ll track: * Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed * Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping * Billing address: we’ll ask you to enter this so we can verify your credit card We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to: * Send you information about your account and order * Respond to your requests, including refunds and complaints * Process payments and prevent fraud * Set up your account for our store * Comply with any legal obligations we have, such as calculating taxes * Improve our store offerings * Send you marketing messages, if you choose to receive them If you create an account, we will store your name, address, and e-mail address, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfil orders, process refunds and support you. When processing PayPal payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. When processing credit card payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe’s Privacy Policy for more details. Last updated 12 November 2026.

We love seeing your printed and painted models! By uploading a photo, you agree to the following terms with Dungeon Master Stash Pty Ltd, trading as DM Stash (“we”, “us” or “our”). 1. Your photos remain yours You retain ownership of your photos and are free to use and share them elsewhere. You confirm that you own the photos or have the necessary permission to upload them and allow us to use them under these terms. 2. How we may use your photos You give us non-exclusive, worldwide, royalty-free permission to store, reproduce and display your photos on websites operated by DM Stash, including product pages, customer galleries and website marketing and promotional content. We may use your photos for these purposes without further approval or payment. Our hosting providers, designers and other service providers may handle them on our behalf solely for these purposes. 3. Editing and credit We may crop, resize, compress, make minor colour or brightness adjustments, and combine your photos with text or other images for website layouts. We will not knowingly present your work in a misleading or derogatory way. As the creator, you consent to these changes and to publication with or without credit. If someone else created the photo, you confirm that you have obtained their consent to these uses. When we provide credit, we may use the public display name supplied with your upload. 4. How long permission lasts Your permission has no expiry date, but you can withdraw it at any time by contacting [contact email] and identifying the photos you would like removed. After receiving your request, we will stop using those photos and remove them from websites we control as soon as reasonably practicable, normally within 30 days. Copies may remain temporarily in routine backups until those backups are overwritten, but we will not republish them. 5. Uploading and displaying photos Please only upload photos you have permission to share, and avoid including identifiable people or private information without their permission. We may choose which photos to display and may remove photos at our discretion. Nothing in these terms limits rights that cannot lawfully be excluded. We handle personal information in accordance with our Privacy Policy and applicable law. Last updated 12 November 2026.

This Licensing Agreement (“Agreement”) is entered into between Dungeon Master Stash Pty Ltd, trading as DM Stash (“Licensor”) and the Commercial Reseller (“Licensee”). By subscribing to DM Stash’s commercial license, Licensee agrees to the following terms and conditions: 1. License Grant Licensor grants Licensee a non-exclusive, non-transferable, non-transformative right to: 1. 3D print and sell physical copies of Licensor’s digital models to individual consumers only. 2. Sell 3D printed models they have hand painted or primed, provided the other terms of this license agreement have been met. 3. Adjust scaling or sizing of the Licensor’s digital models to the preference of the Licensee or their customers, though this must be noted in any online listings. 4. Sell printed copies of Licensor’s PDFs, either bundled with model packs or as individual self-printed books/booklets. 5. Include the digital copy of a PDF or campaign pack as a free add-on with purchased respective model packs. Licensor will provide instructions on best practice for this upon request. 6. With written authorization of the Licensor: translate/localize the Licensor’s PDFs into the Licensee’s own language for sale as a printed product. 7. Sell physical prints of battle maps exclusively as part of bundled campaigns, adhering to DM Stash’s agreement with 2 Minute Tabletop, and their own stipulated licensing terms. 2. Restrictions Licensee expressly agrees NOT to: 1. Sell or distribute digital files of Licensor’s models. 2. Sell or distribute digital files of the Licensor’s PDFs and maps outside of free add-ons for model packs. This includes translations and localizations the Licensee may have done themselves. 3. Sell prints of physical battle maps individually or separately from bundled campaigns. 4. Engage in Business to Business (B2B) transactions involving Licensor’s products, including but not limited to sales to distributors or other commercial entities. 5. Seek publication of Licensor’s campaign books through traditional publishing presses or online self-publishing platforms such as Kindle Direct Publishing. 6. Act as a supplier or intermediary for other online businesses for printing services, including digital file distribution for print-on-demand services. 7. Scan, digitize, modify, or create derivative works from Licensor’s models for sale, distribution, or printing, including but not limited to the scanning of painted models for colour printing or mass production without explicit written approval from Licensor. 8. Engage in mass production methods including casting, molding, injection molding, or similar replication techniques. 9. Sell prints of models through crowdfunding campaigns (e.g. Kickstarter, Gamefound, etc.) without express permission of the Licensor. 10. Package or sell Licensor’s models as a hard bundle with another company’s (including the Licensee’s) product — meaning combined into a single box, package, or SKU and sold as one product (e.g. a model packaged together with a third-party paint set, tool kit, or other hobby accessory). This does not apply to Licensor’s own campaign packs, as permitted under Section 1. 3. Permitted B2B Exception Licensee may engage in consignment agreements with physical retail stores or game shops for consumer sales ONLY, provided the Licensee gains written authorization from the Licensor prior to selling. 4. Ownership and Legality of Listings Licensee must legally own all DM Stash models listed for sale. Models must be purchased exclusively from Licensor’s authorized storefronts: dmstash.com, myminifactory.com, patreon.com, cults3d.com, or thangs.com. Unauthorized sourcing of DM Stash models is strictly prohibited and will result in the termination of license rights. 5. Intellectual Property Rights All intellectual property rights, including but not limited to copyrights, trademarks, designs, and any other associated rights of DM Stash models, PDFs, and related content remain the exclusive property of the Licensor. 6. Subscription & Fees Licensee agrees to pay ongoing monthly or annual licensing fees as stipulated by Licensor. Failure to maintain active subscription payments will result in immediate termination of license rights. 7. Display and Marketing Obligations Licensee must clearly display DM Stash models as originating from DM Stash. While Licensee may rename models, the DM Stash logo (including name) must be clearly visible in listing images, or DM Stash must be explicitly credited as the creator prominently within model listings. This credit must be immediately visible to consumers and not obscured or hidden. Removal of watermarks from provided images or model bases is strictly prohibited. Non-compliance with these rules constitutes a breach of this Agreement. Licensor will provide appropriate branding materials upon request. 8. Prohibition of AI-generated Derivatives Licensee explicitly agrees not to use any AI-generated derivatives of Licensor’s content unless expressly authorized in writing by Licensor. 9. Quality Control and Safety Licensee is responsible for ensuring that all printed models are cured, safe, and of acceptable quality for consumer handling. If DM Stash receives credible reports that a Licensee is distributing uncured resin models or products that pose a safety risk, DM Stash reserves the right to investigate and, upon confirmation of a serious breach, immediately terminate the Licensee’s commercial license. 10. Licensee Information and Registration Licensee agrees to keep their information up to date at all times via the DM Stash online merchant portal or through the appropriate communication platform if subscribed elsewhere (e.g., Patreon). This includes, but is not limited to, changes to business name, domain, branding, or primary contact details. Licensee must complete the merchant registration form provided upon sign-up within 14 days. Failure to submit this form may result in the issuance of a DMCA takedown request against their web store if their store is not listed in the DM Stash merchant registry. DM Stash is not liable for any loss or disruption resulting from such takedown notices due to non-compliance. Licensees subscribed to the Premium Quartermaster tier are obligated to provide this information. Failure to do so within 14 days of beginning their license may result in license termination. 11. Damages and Liability In the event of any breach, Licensee agrees to compensate Licensor for any monetary damages, lost profits, or losses arising directly or indirectly from unauthorized use, distribution, modification, scanning, or thirdparty partnerships involving Licensor’s intellectual property. 12. Renewal & Expiration Licenses may be renewed contingent upon continued compliance with these terms. Licensor reserves the right to suspend or revoke licensing privileges for non-compliance or other breaches outlined herein. 13. Termination & Amendments Licensor reserves the right to modify this Agreement at any time. Licensees will be provided with a three-week (21-day) grace period to comply with any changes. Continued use of the licensed materials after this period constitutes acceptance of the updated terms. Licensor also reserves the right to revoke or terminate an individual Licensee’s commercial license immediately and without grace period in the event of a material breach or violation of this Agreement. Such termination shall be effective upon notice. If Licensor discontinues the commercial licensing program in its entirety, all current, active licenses will remain valid and in effect, but shall not be eligible for renewal once cancelled or expired. 14. Indemnification Licensee agrees to indemnify and hold harmless Licensor against any claims, liabilities, damages, or legal actions arising from Licensee’s breach of this Agreement, misuse of licensed materials, or from any disputes resulting from modifications to the licensing terms. 15. Dispute Resolution Parties agree to attempt resolution of disputes through good-faith negotiation, mediation, or arbitration prior to engaging in formal legal action. 16. Enforcement Breach of this Agreement may result in immediate termination of the license, legal action, and the pursuit of compensation for damages and losses incurred. 17. Governing Law This Agreement is governed by the laws of Australia. Any disputes arising under or related to this Agreement shall be resolved under the jurisdiction of the courts of Australia. By subscribing to and paying the commercial licensing fee, Licensee acknowledges having read, understood, and agreed to the terms outlined above. Terms last updated: 5th of August, 2026